At Patron Exclusive Collection, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 5-day return policy, starting from the date of delivery.
Return Conditions:
- Products must be unused, in their original condition, and with all tags and labels attached.
- Returns must be made within 5 days from the date of delivery.
- Items must be returned in their original packaging, if possible.
How to Return:
- Contact our customer support team at [your contact email] to initiate a return.
- Provide your order number and details of the product you wish to return.
- Once your return is approved, you will receive instructions on how to send the product back to us.
Refund Process:
- After we receive the returned product and verify that it meets the return conditions, we will process your refund.
- The refund will be issued to the original payment method used for the purchase.
- Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider.
Non-Returnable Items:
- Items that have been used or damaged.
- Products with removed tags or labels.
- Specially customized or personalized products.
Shipping Costs:
- The cost of return shipping is the responsibility of the customer, unless the product is defective or incorrect.
If you have any questions or need further assistance with your return, feel free to reach out to us at [mdjaved9038@gmail.com].
Thank you for shopping with Patron Exclusive Collection!